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Cancellation Policy

Your appointment is very important to Landa's TrueCreations LLC. We understand that sometimes schedule adjustments are necessary. therefore, we respectfully request you to contact us to cancel/reschedule your appointment within 48 hours of your appointment for accommodations. service fee for cancellations may apply. Phone: (727)-557-9591 Email: landa.truecreations@gmail.com www.landastreucreations.com Web: www.landastruecreations.com Missed Appointments: If a customer misses their scheduled appointment or reservation without canceling or rescheduling within 48 hours, they will be charged the FULL Deposit amount of the price of the scheduled service or event. Provider Cancellation: If, for any reason, we must cancel your scheduled appointment or reservation, we will notify you as soon as possible and will work with you to reschedule or you will receive a full refund. Late Cancellation: Cancellations are considered “late” when the customer does not cancel or reschedule at least 48 hours prior to the scheduled appointment or reservation time. Late cancellations will result in the customer being charged the Full Deposit amount of the service and booking fee. Booking Fees: Any booking fees charged to the customer for scheduling a reservation or an appointment: ☐ will be refunded if the customer cancels or reschedules within the timeframe defined above. ☐ are non-refundable upon cancellation done outside of the 48-hours' time frame stated in the terms and conditions. Refunds: Any refunds will be processed in the same method as the original payment. Given 10-14 Business days to process.

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